We welcome your inquiry or questions

About Merchant Applause

We're powered by, an enterprise email and marketing automation platform based out of Portland, Maine. Konvey and Merchant Applause are subsidiaries of Dirigo Design & Development, Inc. — a full-service marketing agency. We've been helping enterprise merchants with reputation matters since 2003. Our smallest client sells about $150 thousand per year on Amazon and ebay and our largest more than $100 million from their own web store.

By phone

Call the Merchant Applause at 1-877-375-9251. Office hours are 9:00 AM — 5:30 PM Eastern Time, Monday through Friday.

Our mailing address is

Merchant Applause
57 Exchange Street, Suite 302
Portland, Maine 04101

By e-mail

We welcome your inquiry or questions. Please complete the short form below and we’ll connect with you very soon.

We value your privacy
Security and protection of your information is important to Merchant Applause. We do not rent or sell your information to anyone at any time. By clicking the submit button, you agree to be contacted by telephone and e-mail and to receive our newsletter. Opting out of our newsletter is quick and easy should you decide later that is not relevant to you.